Privacy & Cookies
Last updated: 12 November 2026.
1. Controller
The controller responsible for processing personal data through this website is Label 4 GmbH, Schloß Oberweis 5, 4664 Laakirchen, Austria. Email: office@label4.at. Phone: +43 676 966 99 33.
2. General information
We process personal data only where this is necessary to provide and secure this website, respond to enquiries or comply with legal obligations. We do not sell personal data. We do not use personal data for automated decision-making or advertising profiling. This website does not use Google Analytics, Google Tag Manager, Meta Pixel or comparable third-party advertising trackers, and it does not use any analytics service.
3. Hosting and delivery through Cloudflare
This website is delivered as static files by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA, through Cloudflare Pages. Cloudflare's European entity is Cloudflare Portugal, Unipessoal Lda., Lisbon, Portugal. When the website is accessed, technical information is processed to deliver the requested content and to maintain the security, stability and functionality of the website. This information may include the IP address, date and time of access, the requested page or file, the referring website, browser type and version, device type, operating system, HTTP status and error information, and security and anti-abuse signals. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of the website. Cloudflare processes this data on our behalf under a data processing agreement; transfers to the USA rest on Cloudflare's certification under the EU-US Data Privacy Framework and on the European Commission's Standard Contractual Clauses. Server logs are kept only for as long as necessary for security purposes.
4. Fonts
The typefaces used on this website are stored on our own web space and delivered with the website. No connection to a font provider is established when you visit.
5. Cookies and local storage
This website sets no cookies of its own and stores nothing in your browser, so no cookie banner is needed. Cloudflare may set a technically necessary security cookie to protect the website against abuse; such a cookie is strictly necessary and requires no consent. No optional services load without your action.
6. Newsletter
You can subscribe to the newsletter on the contact page. We use the newsletter service Brevo (Sendinblue SAS, 7 rue de Madrid, 75008 Paris, France) to store addresses and send mails. When you subscribe, your email address, the time of your consent and your IP address at that moment are stored. You receive a confirmation email and are only subscribed once you confirm it (double opt-in). The legal basis is your consent, Article 6(1)(a) GDPR. You can withdraw it at any time via the unsubscribe link in every newsletter or by email to office@label4.at; we then delete your address from the list. Brevo processes the data on our behalf within the European Union under a data processing agreement. Opens and clicks are not measured unless Brevo's tracking is switched on; we keep it switched off.
7. Shop
The menu item Shop leads to our shop at label4.shop, which runs on Shopify and has its own privacy policy. No data is passed from this website to the shop when you open the link.
8. External links
This website contains standard links to external services, including Spotify, YouTube, Instagram, TikTok and ticket providers. No connection to these services is established merely because a link is displayed on this website. When you actively select an external link, you leave this website and the privacy policy of the respective provider applies. Album covers and video stills shown on this website are stored on our own web space.
9. Email contact
This website does not contain a contact form. Contact is available through an email link, which opens your own email application. We receive personal data only when you send an email: typically your name, email address, company or organisation and the content of your message. If an enquiry concerns a possible contract or service, the legal basis is Article 6(1)(b) GDPR; for other business enquiries it is Article 6(1)(f) GDPR, our legitimate interest being to answer enquiries. Emails are kept for as long as necessary to handle the enquiry and to meet statutory retention duties.
10. Recipients of personal data
Where necessary, personal data may be processed by Cloudflare as our hosting provider and its authorised subprocessors, by Brevo for the newsletter, by our email and IT service providers, by professional advisers, and by public authorities where disclosure is legally required. Recipients receive data only to the extent necessary for the relevant purpose.
11. International data transfers
Some service providers may process data outside the European Economic Area. Where required, such transfers are based on an adequacy decision, the European Commission's Standard Contractual Clauses or another legally recognised safeguard under Chapter V of the GDPR.
12. Data retention
Personal data is retained only for as long as necessary for the relevant purpose. Data may be retained for a longer period where required by law or where necessary to establish, exercise or defend legal claims.
13. Your rights
Subject to the requirements of the GDPR, you have the right to obtain information about your personal data, to request correction of inaccurate data, to request deletion, to request restriction of processing, to receive data in a portable format where applicable, to object to processing based on legitimate interests, and to withdraw consent at any time where processing is based on consent. Requests may be sent to office@label4.at. Before responding, we may ask for information necessary to confirm your identity.
14. Right to lodge a complaint
You may lodge a complaint with the Austrian Data Protection Authority: Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Vienna, Austria. Email: dsb@dsb.gv.at. Website: dsb.gv.at.
15. Security
We and our service providers use appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure or access. Internet-based communication cannot be guaranteed to be completely secure. Please avoid sending sensitive information through unencrypted email.
16. Changes to this policy
This privacy policy may be updated if the website, the services used or applicable legal requirements change. The current version is always available on this page.